CASH4UNOW 7 Limewood Way, Leeds LS14 1AB

I was a previous customer of cash4u and I made a complaint a few months back and I didn't realise that they would never find to me again because of this complaint.I re-applied on again this week and I got emails saying my application had gone to underwriting, I rang them up and asked what happened to my application and customer service put me on hold, she came back and told me because I made a complaint a few months back that they would not lend to me which was fine but then the emails came and they blatantly lied about the reason my application was rejected here is the email exchange and a side note I have a recording of the call with customer service clearly saying it was because of the complaint and not because of the credit agencies"Dear Mr. UddinThank-you for applying to Cash4unow for a short term loan. Having reviewed your application we regret that we are unable to offer you a loan at this time.When making a decision to offer a loan, we consider a variety of factors, including the information you provide to us on your application form, and information held by Credit Reference Agencies.You have a right to be told which Credit Reference Agency or Agencies we use in our decision making processes and to obtain from the Agencies a copy of your file. The CRAs we use are listed below. For full written details of how your data may be used please contact the agencies below (they will charge you a small statutory fee)."My reply"When I rang in 20 minutes ago your customer service lady said it was rejected because I made a complaint a few months back so why send me this when it wasn't based on credit reference agencies?I even recorded the call as well. Feel free to listen back to the call yourself as it says all calls are recorded. I called at 10.28 2nd March."Cash4u response -Dear Mr. UddinWe acknowledge receipt of your recent email the contents of which have been noted.Please be advised our decline email covers multiple potential decline reasons and is not specific to your current situation.Regards Cash4UNowMy reply -Did you speak to the lady who spoke to me? And did you listen to the call if you think I am lying about this i recorded the call too.You can make up what you want that is fine it check the evidence before writing these emails.I will post this up on trust pilot and send trust pilot and the fca the recording myself just to prove I am telling the truth.It really would have been easier to say i was rejected because of the complaint I made rather than the credit agencies reasonCash4u response -Dear Mr. UddinWe acknowledge receipt of your recent email the contents of which have been noted.Please refer to the letter we sent you dated on 19/08/2021In the letter it states that "you have complained about our processes, Cash4Unow will no lend to you again"Regards Cash4UNowFinally they admitted it and proves how much of a lying company they are and if you make a complaint they will black list you.I also have a recording of the call with customer service which I will happily share to prove I am telling the truth but the email admission is enough to prove I was telling the truth.I gave them the opportunity to be honest but they wasted it.FAO cash4u - please don't message me again privately and pretend you are investigating a compliant we have been there and done that you proved to be liars so don't waste your time writing to me.

They should call themselves "Cash 4 U Now But Not Over The Weekend Or When You Need It. Hey, Maybe Not For You At All Even If We Approved Your Loan". I know, a long name, but very accurate. You don't have to believe me, see for yourself.

AVOID AT ALL COSTS! I can't stress this enough. Litetally the worst company I've had the pleasure of dealing with. Lost my job to covid last year. Been signed off from work with an illness and still they're on my case everyday and refuse to compromise on a repayment plan.Scum of the earth!

I had received a cold call from this company asking for my father. The "lady" who I spoken to had a stricken attitude. I requested the company she was from and said "data protection, I can't give you that". Staff need to be topped up on customer service regularly and address your company your calling from and respect.

Absolutely shocking ! Told them prior to repayment that I had got my pay date wrong, would they amend it for me , would they fuuuuuk , charging me a fiver for it being late and not only that I paid using there online system on the Saturday and I'm still getting texts saying I havent paid. Scammers and rude , do not use this company

This company is false advertising I have had the most horrible experience ever I called up on Friday and registered for a payday loan this company took all my details very personal details and didn't get back to me from Friday to Monday I then call them they said I still have to wait I explained to them I have had people around me die and I need the money asap that they keep taking long the team leader then said sorry we can't help you as your not in the right state of mind as you have had ppl die around me ! I will take this to court I'm so stressed out from what this company is putting me through they have just added a pile of stress but I will do everything in my power to not let companies victimize people like me

WORST COMPANY EVER!Financial situation changed and even though I have tired to compromise with them they will not accept this. They call me everyday and I answer all their calls with them demanding what I need to pay event though I have told them many times before that I can’t. The staff are rude and very intimidating towards the whole situation and some no empathy what so ever.AVOID AT ALL COSTS!

AVOID! They say they will help if you encounter financial hardship, however, they refuse to defer payments or let you only pay the interest for 1 month. They don’t care how you are financially, they just want your money!!DO NOT USE!!

I was approved for a loan and had singed the agreement. After waiting 2 days for my funds I was then told that they would not be accepting me for the loan after all. Dont waste your time people! I have now found a loan elsewhere at a better rate

Do not go with these absolute charlatans avoid at all costs they don't care about your situation and don't communicate at all when you try to get in touch with them about your hardship they just want your money and that's it. Loads of other loan companies are so much better and understanding than these. These have no existence of morals do yourselves a favour and use someone else