Knowsley Mutual Credit Union Cherryfield Drive, Kirkby L32 8SF

Why the bad reviews i have been with these years the snaff are lovely they cant answer phones because there busy we all get busy at times. Give them a chance 😊

Brilliant “Would be lost without!! "Member for several years' get homemaker loans twice yearly' the repayments are deducted from my child benefit weekly. Always receive prompt polite friendly & helpful service from staff💯Highly🙌Recommend🌟🌟🌟🌟🌟

Never ever have i encountered such a prompt, polite and patient member of staff as "Greg", somewhere in the enquiries dept. His responses via email - all i can say is he is so fast i wish i could type as fast as him!!! A true asset to the company in every way. I hope he gets recognized and appreciated by the boss, he certainly should do. Thank you Greg for your patience, time, understanding and prompt replies. Amazing.

Have been getting loans for years now, twice a year. Have just been knocked back because of a credit check 🤔 My loans are paid off through my child benefit which you receive, so what's the problem?

Full of promises.was excepted for a small loan at Xmas.looking forward to getting grandkids present.got phone call 2 days before Xmas to say it had been refused when they told me it would be in my account before Xmas.i had previously had a loan which was fully paid back without problems.there full of crap.love to meet the person who decided they went giving me the loan which had passed

I email them they don't get back to ye then u ring and thee don't answer or the phone lines are shut

They said once we are down to top up level we. Can appy for homaker top ups I can't see them not giving them or they be none of us left 😊the staff are lovely definitely the 2 girls both were 😎are u doing easter top ups??)

Whilst I totally agree credit union are a good resource for people The staff in Kirkby are rude and obnoxious made to feel that you are taking from there pocket especially towards young ladies who rely on there top ups made to feel like there on the scrounge absolutely disgusting

Thought it was supposed to help local people become more money-wise and frugal. Truth is, saving the credit union cost me 10p a week to save, then was asked to pay £1.00 per month to go into some competition. So, to save a few hundred quid, cost me £17.20p a year. I closed the account and moved the savings to the Post Office and now earn a small bit of interest a year instead of being fleeced. Place is used by people to get loans, sure its better than most APR rates but still expensive. There are enough poor people in Kirkby to keep them busy.

Best Credit Union. Providing help for people who need it. Staff are amazing and helpful even under pressure at the busiest times.