PayPlan Caunt Road, Grantham NG31 7FZ

Just set up a debt management plan (DMP) best service I have had. I spent hours on the phone to Julie and Mark which were both very professional on how they dealt with this embarrassing moment in my life and spoke me through everything by the end of the phone call I felt like a weight had lifted off my shoulders so thanks guys! Would definitely recommend to anyone going through debt. Can't wait to be debt free!

My names Micheal using brothers account why it shows as Sean.PayPlan have so many negatives I am shocked it is undeserved this company customer service is amazing really one of the best I have seen in any area, I was On a DMP for just over a year and they managed that very well did everything for me and not charge me anything.My situation never got any better and so it was suggest I try Full and Final Settlement type IVA and they set it up for me and within 4 weeks I was debt free and can now rebuild my life, I paid my debts for many years all my wages and in the end I had a breakdown, PayPlan might have just saved my life.Thanks I got my Certificate last week I owe you so much.Micheal M

I approached this company for a DMP. Unfortunately had to end up with an IVA instead so as not to lose my 6 year old car to commute. Their fees are astronomical 2k+ for just arranging a meeting with creditors and distributing payments.I had to explain every pound I spent and they didn’t allow for increases in bills. When I became unemployed and needed payment breaks, they constantly harassed me.I never dealt with the same case handler, they must have such high turn over there.I managed to end my IVA 3 years early thanks to a relative but the absolute hoops they made me jump through to do so and they wanted another 500 pounds to do it.Ripping off people at their lowest ebb.Bankruptcy is easier than this hassle.

Been with payplan over a year now. I am happy and comfortable woth dmp payments. I am not worried or stressed. Thank you.

I HAVE HAD A DEBT PLAN WITH THIS COMPANY TO PAY A LARGE AMOUNT OF CREDITORS OFF, i AM NOW IN MY LAST 2 MONTHS OF MY PLAN AND CAN SAFELY SAY THEY HAVE BEEN AMAZING, HAVE ALWAYS CHECKED TO MAKE SURE EVERY YEAR MY MONTHLY AMOUNT IS AFFORDABLE, ALWAYS EPLIED TO EMAILS ABOUT LETTERS AND ALWAYS THERE TO OFFER ADVICE, I HAVE NEVER HAD A PROBLEM WITH MY PLAN WITH THIS COMPANY HAS i HAVE ALWAYS PAID ON TIME AND KEPT THEM INFORMED OF CHANGES IN CIRCUMSTANCES WHICH THEY IMMEDIATELY EITHER CHANGED MY PAYMENT UP OR DOWN SO i AM NOT STRUGGLING OR CAN PAY MY DEBTS FASTER, i SUPPOSE IF YOU DON'T KEEP UP REGULAR PAYMENTS THEN YOU MAY HAVE A DIFFERENT VIEW OF THIS COMPANY BUT i CAN'T COMPLAIN MASSIVE 5 ***** FROM ME WHO IS DEBT FREE IN 2 MONTHS THANKS TO THIS COMPANY.

Big thank you today for the women who did my budget completely understood my situation of being between a rock and a hard place.As she could see its not easy and proved to my landlord (who left me in tears hyperventilating on the phone) why I'm paying in arrears.I will say I haven't taken an iva or anything with this company due to reviews I've read. But dam if your having issues with orbit let them pass you to these guys.:)

Zero communication unless they want something. Ive seen emails sitting 2 weeks without a response, then an email from them every 2 days when they want something. Attitude yesterday on the phone was the final straw, informed them the IVA was failing and to do whatever they needed to do on their end. Sooner i end all ties with payplan the better.

Will sell you a dream and can’t do enough to get you signed up so don’t be fooled…after this then follow up with awful support. Uncaring and patronising at best. Demand action when they want it and can’t be bothered when you want or need to do or say something. Very much do not want to support you in dealing with creditors as they work with the creditors to ensure they get what they both want and you are irrelevant in the process. They make it hard when your experiencing difficulties or changes and look for every opportunity to make you feel like the issue.

Just had help from them Every part of the way , they were sympathetic to my situation & explained every step that was been taken clearly ! I am now debt free thanks to payplan!

Excellent! Used these guys around 5 years ago , they were non judgemental always there to help and always quick to reply to my concerns. They worked out a plan I could afford and I was able to sleep again.I came into a lump sum and finally paid my outstanding debts off with the help of pay plan who contacted everyone and sorted it all put for me .. lifesavers !