Castle Community Bank - Leith 49 Great Junction Street, Newhaven and Leith EH6 5HX

It says on there website 24/7 access to your savings and withdraws, well I had an emergency at the weekend and can't even login to my account complete joke. Stay with real banks , atleaet if you need to access you're MONEY you can 24/7. I liked the idea at first but services is terrible two days a week only open. Every misleading.

Great friendly and efficient staff. Loan application process was quick and easy and money was in my account same day. No shareholders, no big bonuses, owned by the depositors. Great community spirit!!

Great community spirit. Helps those who stuggle to get loans else where with excellent interest rates. Perfect for savings too for rainy days.

I found the staff to be really helpful and my account was processed the same day.

Exceptionally misleading!Is it even legal for a company to send you a signed agreement before they've performed a credit check?My experience is identical to the first reviewer here. Utterly misleading company and the complete opposite of what they say they are. I'm currently paying for a high interest credit card. A loan would be a lower rate of interest so after seeing castle community bank advertised, I liked what I thought they were about. No high interest, no high threshold, designed exactly for my situation (lifting people out the cycle of high interest) and it goes back into the community? Perfect!Except that's not what it is. I applied for the consolidation loan and was accepted. I had no reason to think I wouldn't (credit rating well enough to get high rate credit card in the firt place remember). I even recieved my own personalised interest rate. Not great, but better than the credit card. I recieved a contract. I signed the contract and sent it back.This is when it gets weird. Few days later (yes, days) I get an email from them declining (remember, I've already been accepted, and signed an agreement). When I asked why they refused to tell me. "Credit rating". Well durrr that's why I'm applying with you and not a high street bank? That's why you hit me with ridiculous interest.So essentially; they try and be a bank for people with poor credit (they aren't, their credit acceptance is as high as a retail bank). They try and get you away from loan sharks (by charging 20% and 40% interest? don't make me laugh!) and they have a bizarre highly misleading application system. I was fortune as I had read the reviews as was sceptical but I truly can't believe the FCA permits this?Don't waste your time here unless your credit rating is perfect (go to a bank) or you want a good interest rate (go to bank). Their entire "service" is utterly pointless.Oh and FYI - funny after the first bad review there were four almost word for word indentical good reviews all made within the same space of a week. Make of that what you will.

The website of this company is misleading. After stating that loans are given an "Instant decision" and after being told the loan application was "approved" we were then told (a few days later) that it in fact was not approved and that there was no appeal process. Their website paints a totally different picture of what is supposed to go down. We did contact the company to sort it out, but nothing was sorted out.

Simple quick online loan, v helpful staff who were able to sort our my application in a day

Great bank, friendly team and brilliant idea to help tackle the curse of high interest, opportunistic lenders