STA International Ashford Road, Maidstone ME14 5PP
Turkey Court Turkey Mill, Business Park, The Drying Loft 25/26, Maidstone ME14 5PP, United Kingdom
- Debt Collection
- Outsourced Credit Control
STA International Reviews
+ + + Ended up in debt with a university for signup up for a third year, then dropping out and not attending and arranging for student loan to not cover. Years later the uni used STI Greydon to chase £1000 of debt. Financially was not able to make huge payments to clear it but following financial review from local council was able to submit documentation and agree to a small monthly repayment plan. For this I was thankful and appreciated their willingness to work with me during my financial hardship.- - - Over a decade passed and I was never contacted for review so took it upon myself to call and query outstanding amount, my financial circumstances had changed and I was looking to signfiicantly change my monthly payments to clear the debt. This request was met with a financial questionnaire which resulted in the phone operator very forwardly demanding the full remaining debt be cleared in full there and then. Had the funds/savings to do so and not wanting to draw attention from a debt collector, i obliged and cleared it. Felt somewhat scummy that I went out on a limb to chase status of the debt and what had started out as a friendly call ended on an aggressive note. The whiff of money quite literally changed the tone of the phone operator.? ? ? Have realised my old standing order for monthly payments continued to run (my failure to cancel) so have some months of payments to request back, let's see how this plays out...EDIT: ignored and hung up on trying to chase. Not worth the few quid lost on this venture, just another greedy company pretending to be helpful.
We had to go to hospital abroad when my pregnant wife was ill. The insurance company paid out to the Hospital. STA were appointed by the hospital to chase us for money that they had already received from the insurance company.Not only did they chase us for money that was not owed, they harassed us! Kept ringing me but then wouldn't talk to me as the insurance was in my wife's name.They have caused a lot of stress
Abusive voicemail, false documentation, and no way to set up a payment plan online. Completely behind the other debt collection companies. Would rather suck blood from a stone.
Spoke to Ryan, he was helpful and dealt with my query instantly.
Used a few times, and have worked for bad debt.
Unfortunately these weren't for me, I was the one to pay a university debt back. As far as debt collection agencies go, this company were kind to me. Every agent I spoke to was always polite, knowledgeable and understanding. I know no one wants a debt collection agency involvement hence some of the poor feedback, but they've always been easy to communicate with from my personal experiences. £3000 nearly settled now, with an easy monthly direct debit for the past few years.
In contrast to the many negative reviews shown below, we have to say that our personal experience in appointing STA International to recover outstanding monies owed by a customer has been a positive one.We found the STA debt recovery team to be extremely efficient, professional and courteous at every step of the process. The on-line client portal is easy to navigate and the debt diary is updated on a daily basis...If you are looking to recover outstanding monies from customers we would highly recommend the services of STA...
constant bombardment of calls, emails and letters. Illegal harassment by the way. Complete disregard for any form of problems life may throw at us and DEMAND money which you don't have. Cannot take a sock from a bare foot. Awful company.
Not by bombarding me with calls, emails and and letters that I will be payer faster. Thankyou.
Abusive employees think they know all.