Foundation Home Loans 5 Downshire Way, Bracknell RG12 1WA

My BDM - Keith Jones has been absolutely fantastic from start to finish with a Limited company remortgage. He supported my client to arrive at a successful conclusion. The service that he and the mortgage team provided has been first class and I have no hesitation in recommending Foundation Homeloans as a mortgage provider.

A smooth and efficient application system, with reasonable and flexible rules around complex clients and situations. Overall, an easy and straight forward process from initial enquiry to issue of the offer.

Foundation Home Loans are 100% 5 star rating. I am mortgage adviser and use them frequently. Gemma and team are exceptional and always at hand to answer questions. They can potentially take latest years income, interest only to 75 with lower than most equity requirements and lend on studio flats with less than 30sq meters floor space in London post codes with lease length from outset at 60yrs! ?What other lenders do that? Not many! Not sure what bad experiences people must have faced but I have not had one and used them only many occasions. Main thing I would say is do your home work right at the start and you will not be disappointed. Thank you to Gemma and the team keep up good work!

The 5 star reviews must be fake!I would give a zero rating if possible. I have a medium sized portfolio and regularly work with lenders. Foundation Home Loans employed an incompetent valuer (which I know being a chartered surveyor myself) who conducted a negligent valuation and then gave the property a zero valuation as the property needed re-decoration which is simply absurd!!!I went to another lender - Paragon, who provided a sensible valuation and the property purchase went through fine. However the delays could have caused my purchase to fall through.Foundation Home Loans then refused to refund my money for the application fee and their incompetent valuation! I am now having to take them to the Financial Ombudsman to get my application fee and valuation fee back which I am doing as a matter of principle.Avoid Foundation Home Loans at all costs if you want your purchase to complete!!!

I use Foundation Home Loans regularly. Support staff are always helpful. The underwriters approachable with a 'what can we do to lend' approach. The Business Development Manager fulfills his roll with support pro-actively which during the past 12 months has been appreciated. Keep it up and Thank you.

I am a mortgage broker and FHL looked outside the box at my clients complex income. They could see that, despite previous losses due to buying expensive equipment to increase capacity, the business was expanding and moving forward at a rapid rate. They were happy that with one year of excellent profit and an accountant projection for 21/22, the client was a good risk at 80%. We also took part and part for this first time buyer. Service was a tad slow but I don't care when you get the right result. Great help from my business development manager Paul Ormonde too.

Service Eleanor the underwriter on the case had a really positive how can we make this work attitude and although we had several hurdles to jump working together we arrived at a mutually acceptable outcome - namely an offer!

We have the keys to our new home! Thank you Foundation home loans for providing us with a residential Mortgage. Our experience with Foundation home loan has been very good. Yes a lot of information was required back and forth. But that’s the company, taking due diligence, for their own protection and that of their customer too. We didn’t have an issue with this.We would like to thank our underwriter at Foundation, unfortunately I do not have a name. But I know this person worked closely with my broker to get the offer in, pushing through the waiting times to minimise delay.I usually don’t like writing reviews but I felt compelled to do so, as I had restless nights after reading the negative reviews. Give Foundation a try, and you never know your experience might be as great as ours!

Happy with my experience with Foundation Home Loans. They are a specialist lender and the experience will never be the same as a main stream high street lender. Processing times naturally take longer when they are dealing with highly complex lending cases. Communication was clear throughout. Would use again

I had an application with Foundation Home Loans and the case appeared to have been worked and not moved forward. It was stuck on their systems for 2 weeks. After 2 escalations and chasing the BDM this was finally moved to mortgage offer stage. The staff on the helpdesk are great and really helpful. The underwriter also contacted me directly with a couple of queries which made the process easier. I would have given 5 stars if it hadn't been for the unnecessary delay on the application.